Shipping Policy

Order Processing

At Yippy Toy Store, we aim to process and dispatch all orders within 3 business days of purchase.
During busy periods, holidays, or in cases of supplier or courier delays, processing may take up to 14 days.

Delivery Times

  • United Kingdom: Estimated delivery within 7 days after dispatch.

  • International Orders: Estimated delivery within 7–14 days after dispatch.

Please note: These timeframes are estimates. Delivery may vary due to courier delays, customs inspections, or seasonal demand.

Delays

While we make every effort to ensure timely delivery, occasional delays may occur.
An order is not considered lost or late until 14 full days have passed from the dispatch date (for both UK and international orders).
Refund or replacement requests submitted before this period will not be accepted, as the delivery will still be considered in progress.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking details, allowing you to monitor your parcel’s journey in real time.

Shipping Responsibility

After dispatch, responsibility for delivery transfers to the courier service.
Yippy Toy Store is not liable for:

  • Courier or customs delays

  • Incorrect shipping addresses entered at checkout

  • Circumstances beyond our control

Lost or Missing Orders

If your order has not arrived 14 days after dispatch, please contact us at
📧 yippytoystore@gmail.com

We will initiate an investigation with the courier to locate your package. This process may take several business days.
If the courier confirms the parcel as lost or undeliverable, you will have the option of receiving a replacement or a full refund.
Refunds or replacements are issued only after courier confirmation that the parcel cannot be delivered.

Customer Agreement

By placing an order with Yippy Toy Store, you agree to the shipping terms outlined above and acknowledge that delivery may take up to 14 days from the dispatch date.
Chargebacks or disputes initiated within this timeframe will be deemed invalid, as the order remains within the stated delivery window.